Shipping & Returns

Shipping Policy

Currently our products are available to shipped only with-in India. For international shipping please send us an email to support@eqclimbinggear.com before purchasing a product

We offer free shipping on all orders over Rs 1000, 

Standard shipping duration to most parts of India would be 7-10 days.

Return & Exchange Policy

For Climbing Shoe - all manufacturing defects are covered by a return&repair or return&replace policy upon inspection, 

For improper sizing we offer a return and replace. cost. The shoes will have to be unused and in the original packaging, any usage found on the shoes would void the replacement.

In-case the correct sizing of shoe is out-of stock we would offer a store credit

 

 There would be no return or exchange on the entire Fingercare and Hardgear collections.,

Except:

1) of a manufacturing defect

2) Improper sizing of harness and helmet.  

ALL REPLACEMENT SHIPPING NOT ARISING OUT OF MANUFACTURING DEFECTS WOULD CARRY AN ADDITIONAL SHIPPING COST.